Managed IT Services
Intelinet Systems, established in 1982, provides quality and dependable managed services and IT support for organizations in the Dallas area and across our great nation. Our Managed IT Support combines all the latest tools and technologies to monitor, manage, maintain, secure, protect, and remediate your entire network.
Our help desk and escalation desk provide all the human elements to assist your team and to keep their systems online and all your users productive. Our help desk services run an extended coverage of 13 daily hours (13×5), in your time zone, as our standard offering. For those organizations that work around the clock, our 24×7 help desk fits the bill and provides the support your users require, day, night, or on the weekends.
What Makes Intelinet Unique?
- Remote Management and Monitoring (RMM) for servers and workstations which also provides ongoing preventative maintenance, alerts, predictive remediation, remote remediation, and much more.
- RMM for Network Devices (Firewalls, Switches, Routers, Controllers, Access Points) which tracks devices on your network, monitors device health, and device performance, automates configuration backup and recovery, and more.
- Remote Access tools for all managed devices for rapid access and resolution to issues.
- Industry-leading endpoint protection and cybersecurity package that protects against all types of malware: ransomware, phishing, zero-day attacks, viruses, spyware, etc.
- Password Security and Policy Control and Management
- Deep Data Platform with data metrics that detect changes, create actionable alerts, and detailed reporting. Assist with cyber threats, solving security concerns, reporting on user and licensing management, change reporting, etc.
What Security Does Intelinet Provide?
- Security vulnerability scanning and assessment, reporting, and remediation.
- Security penetration testing
- Managed Next Generation advanced threat protection firewalls.
- Dual Factor Authentication tools and integration
- Office 365 and Azure Expertise
- Data Protection, Backup Redundancy, and Disaster Recovery Solutions
IT Services for Your Business
- Cloud Migrations and Cloud Services
- vCIO Services to assist in your IT strategies and help make sure IT focuses on supporting your business model and your success.
- The national footprint for those times that an onsite technician is required and coverage for almost every zip code in the US.
- Mobile Device Management with staging and kitting services
- Mobile data and voice/data plans
- IT Product Procurement and configuration services
- IT Standardization Services
- IT Asset management for all your devices
- Subscription and licensing management
- Fully managed, affordable, and robust VoIP Solution
- Low voltage network cabling installations and repair
- National Projects and Nationwide Deployment Services
Let Us Help Your Business With Our Managed IT Services
Our team of seasoned professionals becomes your IT team of consultants, skilled and knowledgeable engineers, friendly and proficient help desk technicians, support desk managers, and project managers, product and licensing sales expertise, configuration technicians, onsite support technicians, and a team of support staff that is always there for your call.