Managed Services
Monitoring & Preventative Maintenance
Monitoring and Preventive Maintenance
Keeping your network on-line and healthy is important to the success of your business. Managed Wise Essentials ensures network availability through continuous monitoring and comprehensive preventive maintenance of servers, desktops and laptops, all at an affordable monthly fee. Employee productivity is maintained by safeguarding the desktop environment with endpoint security which reduces downtime and costly interruptions. Managed Wise Essentials delivers the necessary maintenance, monitoring and protection that every network needs.
Day-to-Day Preventative Maintenance
Managed Wise Essentials utilizes a non-intrusive agent that assists in conducting day-to-day preventive maintenance services and provides the backbone for our proactive monitoring solutions. The service includes scheduled processes to clean up temporary files and patch management services to apply critical security patches to Microsoft operating systems, Microsoft Office, and other 3rd party applications. The platform collects detailed systems information and provides inventory, systems changes, and preventive maintenance activities reporting.
Endpoint Security
Managed Wise Essentials is bundled with an anti-virus and anti-spyware solution that are also part of the preventative maintenance schedule. Virus signatures and kept up-to-date and scheduled malware scans are run daily.The security software and the included services are all part of the solution at no additional charge.
Benefits
Monitoring
- 24×7 Server Monitoring and Alerting
- Monitoring and alerting of desktop health
- Critical and Non-Critical Alerting procedures
- Alerting is customizable to environment
Bundled Security Suite
- Includes Anti-virus
- Included Anti-Spyware
- Blocks POP3 Viruses
- Prevents exposure to risky web sites
- Protects online transactions
- Filters instant messaging (IM) content
- Confirms secure Wi-Fi connections
- Locks down select files and folders
- Detects and removes conventional threats
Reporting
- Executive reporting
- Asset Tracking & Reporting
- On demand ad hoc reports
Preventative Maintenance
- Automated preventative maintenance procedures
- Scheduled Security Patch Management
- Validation of Anti-virus signatures and updates
- Spyware Scan and Removal
- Desktop temp file removal
- Desktop Internet debris cleanup
- Backup validation for completed backups
